1. General.

By placing an order with us and requesting delivery, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree with these terms, you should not place an order.

2. Orders and Payment 2.1 All orders must be paid in full before the commencement of any work. 2.2 Orders can be collected directly from our workshop or delivered to the customer's specified address through a third-party courier service arranged by us.

3. Collection of Orders 3.1 Customers are encouraged to collect their orders directly from our workshop. 3.2 When collecting, customers should inspect the product to ensure it meets their satisfaction before leaving the premises.

4. Delivery of Orders 4.1 If delivery is requested, we will organize this service on behalf of the customer through a third-party courier company. 4.2 The delivery will be made to solid, flat ground only. It is the customer’s responsibility to ensure that the delivery location meets this requirement.

5. Inspection Upon Delivery 5.1 The customer must be present at the delivery location to inspect the product upon arrival. 5.2 Customers must inspect the product thoroughly before signing any documents provided by the delivery driver. 5.3 If any damage or issues are found, the customer must note these on the delivery documentation and notify us immediately. 5.4 By signing the delivery documents without noting any issues, the customer acknowledges that the product has been received in satisfactory condition and accepts full responsibility for its condition thereafter.

6. Responsibility and Liability 6.1 Failure to inspect the product before signing the delivery documents leaves the customer solely responsible for the product's condition. 6.2 Manchester Stonemasonry will not be held liable for any damage or issues reported after the delivery documents have been signed without notation of such damage or issues.

7. Availability for Delivery 7.1 It is the customer’s responsibility to be available at the delivery location during the agreed delivery window. 7.2 The customer must allocate sufficient time for inspection of the product upon delivery.

8. Amendments 8.1 Manchester Stonemasonry reserves the right to amend these terms and conditions at any time. Any changes will be posted on our website and will apply to all orders placed after the posting date.

9. Our Protection 9.1 These terms and conditions are for your protection and ours.

10. Contact Information For any questions or concerns regarding these terms and conditions, please contact us at:

Email: sales@manchesterstonemasonry.co.uk
Phone: 01613093057

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